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Pay as you go

Keep getting security codes text to me

2: Seeker

I have just had three security codes sent to my phone by text but never asked for one.Should I be worried?

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3 REPLIES 3
17: Community Champion

Hi @Bmac800

 

If this was happening to me then my choice of action would be to phone 191 and ask them to access my account and give it a look over.

Live Chat can help you too. 

Just for peace of mind if nothing else.

You may find it could be a glitch by Vodafones systems or the codes are getting stuck in the system.

 

Accessing-My-Vodafone/Why-am-I-being-asked-for-a-security-code-when-logging-in-to-My-Vodafone.

And

 

I'm-having-issues-with-my-login-security-code-what-should-I-do.

 

 

 

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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17: Community Champion

Hi @Bmac800

 

If you have received security codes which you have not requested if you have not already done the first thing to do is to change your log in information especially the password. 

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Moderator
Moderator

@Bmac800 It's strange to hear you've received multiple security codes without requesting them, I understand how concerning this can be. So I'm able to take a closer look into your account to check this, I've sent you a private message with details on how to get in touch with us. 

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