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Pay as you go

Mobile data not working,

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2: Seeker

Hey.

I have a 10 punds big value bandle (the SIM was bought in UK and Im travelling in Germany)..

For some reason, I cant use the SIM data (calls and SMSs do work properly).

 

I did change the APN of the device to "Vodafone Internet" as instructed in another page. Mobile data is on, roaming is on as well.

 

Any ideas?

I would apprecicate any help as I'm fighting my device for quite a long time.

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17: Community Champion

Hi @Emilias

 

Your APN is incorrect.  You need PAYG WAP, it should be pp.vodafone.co.uk.

 

The easiest way is to text WEB to 40127.  Please also refer to the device guides on the link below.

How do I set up my phone for internet?

 

However, as you are not in the UK and not on the local network there may be a problem calling the short code number from Germany but you may be able to enter the APN manually.  If this does not work you will need to wait until you are next in the UK.

 

@Emilias

 

It's only the short code number where there would be a problem texting, short codes don't generally work when you are on a roaming network.  All other SMS's should work.

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2 REPLIES 2
17: Community Champion

Hi @Emilias

 

Your APN is incorrect.  You need PAYG WAP, it should be pp.vodafone.co.uk.

 

The easiest way is to text WEB to 40127.  Please also refer to the device guides on the link below.

How do I set up my phone for internet?

 

However, as you are not in the UK and not on the local network there may be a problem calling the short code number from Germany but you may be able to enter the APN manually.  If this does not work you will need to wait until you are next in the UK.

 

@Emilias

 

It's only the short code number where there would be a problem texting, short codes don't generally work when you are on a roaming network.  All other SMS's should work.

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2: Seeker

I swear I tested both, but after you wrote I changed for PAYG WAP and now it works..

SMS with WEB to 40127 doesnt work though, and I dont know why as other SMSs are working. Any idea?

 

Thanks a lot AnnS.

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