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Money disappearing from account

Squab
2: Seeker
2: Seeker

Money has been disappearing from my Vodafone pay-as-you-go account, always £1 and always just after midnight, when I haven't used my mobile all day. I have data and roaming disabled. I have talked to customer service, who were useless and denied that it had happened. It's now happened three times over the last two weeks.

11 REPLIES 11

Mark
Community Manager
Community Manager

I'm sorry to hear you feel this way and are considering moving to another network @Squab. If you change your mind, pop us a message through the link @Evie provided and I'm sure we'll be able to help get this sorted for you 😊

divo19
3: Seeker
3: Seeker

I have been having the same issue. I have had this happen twice. Ridiculous!