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Pay as you go

My PAYG SIM has just "expired"...can I get it back?

3: Seeker

Evening folks,

 

Hopefully one of the moderators can come back to me quickly on this one, I hope it's fairly simple...

 

...I forgot to send an SMS using a SIM that I only use occassionally but want to keep the number for

 

...should have sent it by 9th October 2016 but stupidly didn't.

 

If the number is still available (as in, not recycled) it would be great to get it back.

 

Not bothered about the credit I've lost, just the number.

 

If anyone knows how to do this, would be really grateful for advice etc.

 

Cheers - Chris

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4 REPLIES 4
17: Community Champion

The following page from Vodafone's website explains the cut off period(s)

As far as I'm aware once disconnected and recycled it wouldn't be possible to get the number back.

Vodafone customer since 2004. Attempting to help where I can on the Community

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Community Champion (Retired)

After a number has been disconnected, it goes through a period of quarantine before it's recycled - to try to lose the people and organisations who may have been calling the number under its previous user. (I had a number that got recycled after the previous user went bankrupt - it's still my second-string number, but there were an awful lot of calls from debt collectors before I convinced them that it wasn't me they were after!)

During that period of quarantine, it may be possible to retrieve it - worth calling CS when they aren't likely to be too busy, and see if they can help you.

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3: Seeker

Annie - thanks for the advice!!!


@Annie_Nwrote:

After a number has been disconnected, it goes through a period of quarantine before it's recycled - to try to lose the people and organisations who may have been calling the number under its previous user. (I had a number that got recycled after the previous user went bankrupt - it's still my second-string number, but there were an awful lot of calls from debt collectors before I convinced them that it wasn't me they were after!)

During that period of quarantine, it may be possible to retrieve it - worth calling CS when they aren't likely to be too busy, and see if they can help you.


 

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3: Seeker

Thanks for the copy on the link, v helpful...I still live in hope! :-D 


@redpageswrote:

The following page from Vodafone's website explains the cut off period(s)

As far as I'm aware once disconnected and recycled it wouldn't be possible to get the number back.




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