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08-11-2018 05:28 PM
I received NUC code, I entered this code with another network sim, but still not accepted
any solution to solve my issue?
08-11-2018 05:38 PM
Hello @1979omarahmad
Is the new network Sim card activated ?
i.e it connects to mobile network data.
Are you in the UK?
May I ask what model and make of phone are you unlocking too ?
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
08-11-2018 05:48 PM
Sim activated for more than 30 days, yes phone connected to the internet via wifi, yes I am in the UK, phone Samsung S8 plus,(G955F)
12-11-2018 05:45 PM
Thanks for adding those details for us @1979omarahmad.
So we can escalate this to our dedicated team, please follow the details that I've sent to us via private message. A member of our team will then be in touch to assist further with your unlock code request.