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Name error

1: Seeker

I made an error with my name when registering with Vodafone. It auto-populated with a family member's name, how do I change it without having to post a letter and proof of name?

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2 REPLIES 2
17: Community Champion

@kaceyp07 

 

 

Here are some possibly helpful links > 

 

How-do-I-change-my-name-or-title. and Online Form.

 

As this is connected to your account then Customer Support and or Vodafone Facebook and or Vodafone Twitter i.e. the Vodafone Social Media Teams have account access and can help officially clarify.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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17: Community Champion

Hi @kaceyp07 

 

As this is an error and not a name change, the quickest way to get this solved is to go into a Vodafone Store with proof of identity, preferably with a photo.  They will be able to make the correction directly onto the system and get this immediately solved.

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