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21-06-2019 12:20 PM
Hi there,
Am using latest My Vodafone app from play store which for me is 8.1.
I have noticed today the network Guarantee tool has completely gone from my app and only options I have for network is a speed checker and a checker to see what signals are available in my postcode.
I use the free 250mb data you get for using the tool without fail every month (or is it now 60 days) as I always run out of data but now the tool has gone.
I have a dual SIM phone and even alternated between the two Vodafone accounts I have and it doesn't show up on either.
As I spend close to £100 a month on these two Sims, it is nice to get a little 250mb extra data when I need it.
Help?
22-06-2019 09:26 PM
Hi @Gemma
Thank you for confirming this. Can I ask you when this decision was made and why it does not appear to be on vodafones site at all and even when you search online, there isn't a single site that is aware of this?
I can understand why you would withdraw this tool as it's pretty useless from your end as you are relying on honest user feedback. As I say, when I am running out of data, I just click on random options.
It's a pity that the 250mb free data us gone now though. That is what set you apart from other networks by rewarding loyalty and feedback.