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Network

Antoniop
1: Seeker

Hello it says that my network is not registered  when I try to call someone and I really couldn't do anything for 7 months. Can you help please?

1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Hi @Antoniop

 

This means your SIM is no longer communicating with the network. If you are PAYG and have not used the phone for 7 months the most likely cause will be disconnection for non use. 

 

If you can try your SIM in an alternative phone if it doesn't work it will confirm a SIM problem, if it works it will be a phone problem. You can also check your network from the coverage checker at the top of the page. 

 

If the SIM has been disconnected you will need a new SIM and this will have a different number.