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Pay as you go

No refund after 15Gb of data not received

1: Seeker

Purchased 15Gb of data for my iPad Air. Never, received this-over a month ago-no refund given . Only phone calls regarding the complaint I made regarding this issue. Not needing to talk just wanted what I paid for .  Anyone any idea how to get a refund from Vodafone?

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17: Community Champion

That's not good @jnjock61 


What have Vodafone Customer services said about this to you ?


They can check what's been used on your account and your top up history. 


The Vodafone Social Media Teams via Vodafone Facebook and Vodafone Twitter which are the official pages can help too.


Another option is to use the Complaints Procedure.


I wish you all the best with this situation. 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.


Samsung Gear s3 Frontier Watch.

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