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Pay as you go

PAC CODE REQUIRED

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1: Seeker

I WANT MY PAC CODE BY I DO NOT WANT TO CALL THE NUMBER AS IM NOT BEING PUT ON HOLD TRIED CHAT NOT WORKING  

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2 REPLIES 2
17: Community Champion

Hi @DSMITH75  you are going to have to persevere with calling, using livechat, you could also try Facebook or twitter but no one here will have access to your account to get that for you. 

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17: Community Champion

To pass the required security checks to prove your the account holder @DSMITH75  you will need to contact customer support I'm afraid.

 

A PAC cannot be issued via this Vodafone Forum.

 

Perhaps ring 191 and choose the 'thinking of leaving option which should get you through to the Retentions Department who can issue the Pac.

The Vodafone Social Media Teams via Vodafone Facebook and Vodafone Twitter can also help.

 

How-do-I-cancel-my-Pay-monthly-contract.

 

May i also offer the following advice @DSMITH75 

 

Please do not cancel your Direct Debit until the final bill has been paid which can take Vodafone around 2-4 weeks to produce and collect payment along with any relevant refunds and a following Sorry your Leaving Letter and a £0 bill as per When-will-I-receive-my-final-bill. Keep these.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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