main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Pay as you go

PAYG SIM card sizes

SOLVED
View solved solution
Highlighted
2: Seeker

I am on a Vodafone PAYG account and I have just changed my phone from a Samsung GTS5830 to an STK Hero Lite. The SIM card I used in the Samsung is pretty old and I now find it is too large for the STK. As I want to retain my number will Vodafone provide a replacement SIM card that will fit my new phone?

View more options
1 ACCEPTED SOLUTION

Accepted Solutions
17: Community Champion

Yes @shalebing pop into a Vodafone Highstreet Store with photo ID and they'll sort you out via a sim swap that moves your tariff and number onto the correct sized sim card.

It takes from a few minutes to very rarely 24 hours to complete. 

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

View more options
3 REPLIES 3
17: Community Champion

Hi @shalebing 

 

Please see here:  Multi SIM

View more options
17: Community Champion

Yes @shalebing pop into a Vodafone Highstreet Store with photo ID and they'll sort you out via a sim swap that moves your tariff and number onto the correct sized sim card.

It takes from a few minutes to very rarely 24 hours to complete. 

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

View more options
2: Seeker

Thank you

View more options