Ask
Reply
Solution
07-05-2019 05:01 PM
I am on a Vodafone PAYG account and I have just changed my phone from a Samsung GTS5830 to an STK Hero Lite. The SIM card I used in the Samsung is pretty old and I now find it is too large for the STK. As I want to retain my number will Vodafone provide a replacement SIM card that will fit my new phone?
Solved! Go to best answer.
07-05-2019 05:13 PM - edited 07-05-2019 05:15 PM
Yes @shalebing pop into a Vodafone Highstreet Store with photo ID and they'll sort you out via a sim swap that moves your tariff and number onto the correct sized sim card.
It takes from a few minutes to very rarely 24 hours to complete.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
07-05-2019 05:07 PM
07-05-2019 05:19 PM
Thank you
07-05-2019 05:13 PM - edited 07-05-2019 05:15 PM
Yes @shalebing pop into a Vodafone Highstreet Store with photo ID and they'll sort you out via a sim swap that moves your tariff and number onto the correct sized sim card.
It takes from a few minutes to very rarely 24 hours to complete.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.