cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Please Delete My Account

Michyx
1: Seeker

Please delete my account.

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Do you mean your Payg account or your forum.account @Michyx 

 

If Payg account then it will auto suspend and deactivate after 180 days + 90 days of non usage.

 

If you mean your Vodafone Community Forum Account then you can do this yourself.in your preference settings.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Anonymous
Not applicable

Hi Team,

 

My old Vodafone payg account is a duplicate since I registered with a new number for a new online account. How can I delete the duplicate old account?

 

P.S There is no number associated with the old account. Thanks!!

Tash
Moderator (Retired)
Moderator (Retired)

Hi there @Anonymous 👋 While your online account for your previous number wouldn't be able to be deleted, you should be able to register your new number with a new username. This means you'll just need to log in to one account for your new number.

As you've already registered with your new number, we can help with setting a new username up for you. Simply send our team a message on Facebook or Twitter @VodafoneUK. If you include your username and a link to your post, we'll be able to help quickly and you won't need to repeat your question ☺️