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Pay as you go

Problem completing the Keep your Pay as you go number

2: Seeker



I'm looking for advice on completing the " Keeping your Pay as you go number when you move to Pay monthly" form please. Having followed vodafone's online advice on where to find my SIM number, I entered my 15 digit number but I received an error message asking for more numbers . Grateful for advice please.

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17: Community Champion

Hi @LindaI 


It should be as instructed in web-forms/pay-as-you-go-to-pay-monthly 

Perhaps give 191 a buzz and ask for them to provide support. use Live Chat.

If you get stuck the Vodafone Social Media Teams via Contact-us-for-account-specific-queries can help too.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.0  / Android 10.


Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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