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Solution

THANKS : 4G Reception AT LAST

Mike4G
2: Seeker
2: Seeker

For those about to give up on receiving 4G on PAYG my advice is to stick with it, have technical complete a reset of youe SIM, it worked for me, thanks to all involved

Cheers

Mike

10 REPLIES 10

Alex
Moderator (Retired)
Moderator (Retired)

@Simmo84 wrote:

Long story short, first agent escalated and second agent eventually agreed to disconnect and reconnect my line and this seems to have done the trick - the magic 4G symbol has now appeared on my handset!


That's usually what it takes to fix the issue, so I'm glad to see you're now up and running on our 4G service 😊