-
-
Mobile
- Broadband
- My Vodafone
-
Help & information
- 5G
-
Menu
-
Mobile
- Mobile
-
Phones
-
Mobile + Broadband
-
Unlimited
-
SIM only
-
Broadband
- Broadband
-
Deals
-
Broadband + Mobile
-
Support
-
My Vodafone
- My Vodafone
-
Billing & payments
-
My products
-
Settings
-
Vodafone apps
-
Help & information
- Help & information
-
Costs and charges
-
Support
-
Network
-
More
-
5G
- 5G
-
Discover 5G
- Switch to Business
-
Mobile
- My Vodafone
- Search
Welcome to Vodafone Community
- Community home
- >
- Services
- >
- Pay as you go
- >
- Re: Top up problems
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Pay as you go
Top up problems
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
hiya can i ask you a question i top up my phone last saturday and it said my £10 big value buddle wne through and now its saying ive only got £2.80 of credit left
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Hi @B33B33
If you log onto your online account or check your My Vodafone Application from your phone, this will let you know if the BVB is active and where your credit has been spent.
If this is still unclear, you will need to use live chat or call Vodafone, they will be able to clarify this for you.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
.png "Moderator"){kind=icon}
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Thanks for getting in touch with us @B33B33. That's not good to hear about your BVB credit. If you've been unable to see where the credit has been spent or you feel there's been an error, I've sent you a private message on how you can contact us so we can look into this with you.
