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Top-up

Athelstan
2: Seeker
2: Seeker

I havelost my Top-up card. Can I get another and keep my present number?

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

You can top up many ways @Athelstan  which are listed in How-can-I-top-up-my-phone.

 

The e-top up cards used to come with the sim cards but I've not seen them come with sim cards this way for quite a long time.  

I've certainly not had one and I've used quite alot of Vodafone Payg Sim Cards.

 

My personal thoughts are these have now been fazed out.

 

You could either ask customer service on 191 or Live Chat for one to be sent out if it's possible.

 

A Vodafone High Street Store may have them to collect. 

 

If they do all you would do then it latch your mobile number to it via the set up instructions printed on the card.

 

You may have to just top up via the ways explained in the link above @Athelstan 

 

 

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

My sincere thanks. I will visit a Vodafone store this morning .....  old age does not come alone!

BandOfBrothers
17: Community Champion
17: Community Champion

You're very welcome @Athelstan 

 

All the best. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.