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Pay as you go

Top up

2: Seeker

I topped £10 but accidentally chose the £5 bundle, how do I change this without having to top up again?!

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3 REPLIES 3
17: Community Champion

Hi @Charl2017

 

You are going to need to either phone customer service on 191 or use Live Chat and they'll access your account to see what they can do. 

 

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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17: Community Champion

Hi @Charl2017

 

 

Although it won't do any harm asking, if the credit has been added, it's unlikely Vodafone will be able to change the top up.  When you topped up, the option would have come up on the screen and you would been asked to confirm your choice of a £5.00 top up by clicking again on the transaction.

 

You will more than likely need to add a further top up.

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13: Advanced Member

When the first one runs out, you can then buy the correct one early. 

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