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Pay as you go

Using in Spain

2: Seeker

Hi there,

I am using pay as you go sim card with Huawel E5372 poket wifi.

I was fine to use in spain for few days then not connect to internet with 4G signal, 4 signal and roaming on.

I had enough data (already check in my vodafone account and chat with staff but everthing fine from they are view so I can not see any proble at all.

I just need your help to sort this out.









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2: Seeker

Here is screen shot.

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@T-SATO22 This is unusual to hear. You should be covered under our Global Roaming, as explained on our travelling abroad page. However this can depend on which bundle or plan you have. 

We'll need to access your account to look into this further for you. I've sent you a private message with details on how to get in touch with our team 😊


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