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Hi, according to the Very Me T&C’s, to be eligible for rewards you must top up every 6 weeks. So if I buy a big value SIX PACK (which effectively means I don’t top up for 180 days), will I lose my eligibility for Very Me rewards after 6 weeks?
Thanks Loz, my current BVB runs out today so forced to make a decision I think I will stick with it rather than risk forfeiting veryme. Still interested to know though
Thanks @Blair, much appreciated - I was contacted on Friday to provide ‘more’ account details so they can look into this but I reiterated that my question concerns the compatibility of their products and is not account specific. Unfortunately i have missed my opportunity to buy the six pack now.
......and the response I finally got from the specialist team was “the query is best dealt with by the specialist team on social media.” 10 out of 10 Vodafone for incompetence.
Oh, sorry about that @CEB5000, that's certainly not the greatest response!
We actually have one team in place that's supporting the product via social media. This is who i've contacted.
They work directly with our product managers and marketing teams. As soon as I get a response and some clarification, I'll get right back to you,.
I've got a response to this now @CEB5000.
It seems that our new Big Value Six Packs aren't compatible with VeryMe just at the moment.
Our Product teams are aware of this, and are looking at ways to integrate everything as we really want VeryMe to be available to everyone!
I'm really sorry for any confusion around this, but I hope this clarifies the situation for now.
Thanks @Blair for the clarification. That’s a shame, but at least we have acknowledgement and can make the appropriate choice when renewing.