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Vodafone account not making calls, using mobile data, or sending texts

CeramicTrauma
2: Seeker
2: Seeker

Hi, I have a Galaxy A20 with a new Vodafone account. It is a tourist SIM I bought in Hungary and it has been having trouble with calls, texts, and data. I have never been able to make a call, it randomly can send texts, and no longer uses data once I crossed into Serbia. Anyone have an idea of whats going on?

2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

Hi @CeramicTrauma 

 

The problem you are going to have is Vodafone UK don't have any access to Vodafone Hungary accounts.  Vodafone Hungary is a separate network and company.

 

You are going to need to take this up with your service provider, Vodafone Hungary here:  https://www.vodafone.hu/english/contact-us

I tried that, but since I can't make calls thats useless to me.