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Pay as you go

Vodafone account problems.

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2: Seeker

Yesterday my Moto x⁴ updated to android pie. (9.0)

When it updated I got an message from Vodafone. That said since I updated my phone I need to do something to my account. So I could send picture messages and etc. It had a link to a website. Which would help update my account or something like that. I was going to do that today but that message was deleted. So know I can't send picture message and do other things.

Could you please help me and tell me what to do to update my account.

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17: Community Champion

Hi @Mr_van_78

 

That message is always received when the phone is updated or the SIM is changed.  However, if you have a Vodafone branded phone is correct settings will be installed on the phone. 

 

Try texting WEB to 40127 this will update your connection on the network.

 

There is further information from the support.  Please see here: Support - Internet Connection

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17: Community Champion

Hi @Mr_van_78

 

That message is always received when the phone is updated or the SIM is changed.  However, if you have a Vodafone branded phone is correct settings will be installed on the phone. 

 

Try texting WEB to 40127 this will update your connection on the network.

 

There is further information from the support.  Please see here: Support - Internet Connection

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2: Seeker

Thanks

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