If it's any comfort, long periods without use of a card seem to cause confusion. Yesterday I wasted 2 hours on calls to my bank and to one of the cash-card companies. After a 2-year gap, I wanted to add some CAD to my cash card, and wanted to use the debit card already saved to my account. The cash-card system insisted that my bank was blocking the transaction, my bank insisted that there was no trace at all of either them or Verified by Visa even seeing the transaction, let alone blocking it. Everyone I spoke to was very helpful and fully understood and believed what I was saying, but despite talking to an increasingly high-powered chain of people at the cash-card company, noone could make the top-up work. Eventually I got to a manager so powerful that he let my husband try his debit card on my account - immediately we could see that the transaction was being checked and confirmed with his bank, which I hadn't seen at all with my card. Which entirely confirmed my impression that the cash-card company's IT was at fault, but even the very high-powered manager didn't agree! I rang my bank again at the end of this saga, and they still insisted that none of the attempted transactions showed anywhere on their records.
To turn to more mundane matters, if you do decide to stay with Vodafone, you might want to switch to PAYG1, where you'd probably only be charged 20p rather than £2 for the small amount of data. You can do this by calling 41146. See https://www.vodafone.co.uk/shop/bundles-and-sims/pay-as-you-go-plans/pay-as-you-go1/
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