After some 20 years as a Vodafone customer I have been forced to leave as I now live abroad and they have reinstated roaming charges. According to the web site "leaving is simple" - it isn't. Today was my 4th attempt at this, including an hour long t...
I have been unable to find a page online or in the app where I can see the charges and credits against my account. Why should this be difficult?
your website error! show we had a problem processing your order. you haven't been charged . please try again. I start again. but your company double charger the month fee . and dont refund. why I dont use the serive but pay? your CS said not issues w...
What the hell is going on I am on a voxi SIM card and ran out of my data bundle couple days ago and have tried many times to go into my voxi account to top up and buy a bundle but it's saying we are currently working on the website behind the scene w...
I'm an American& just recharged my monthly 'tourist sim" for the 3rd & final time for this trip in Spain. Got the normal test saying I have another 100GB for the next month. But then I got a text saying "After renewing you have reached the cumulative...
Hi, I have the Vodaphone mobile app on Android.Can anyone inform me how to logout of the app.I have asked Tech support and they do not know themselves! Thanks, Martin
When I topped up with £20, this was successful and I received a text from Vodafone at 12:12 confirming this. At 12:13 I received another text telling me my credit/balance is now £0.00. Why does Vodafone steal PAYG customer's money? Do they hope peopl...
I topped up a new SIM card for the first time yesterday.I received an instant notification from bank that Vodafone took the money and that is now showing as debited on bank account.At exactly the same time, I received an sms from Vodafone confirming ...
Hello all! I understand the need for care when dealing with identity verification but I'm so frustrated and confused today. I have 2 monthly paid accounts (one lasting 24 years).I bought a Pay as you Go SIM and mistakenly locked it with 3 wrong PIN a...
I have two Motorola E7 PAYG phones. They have both stopped getting mobile access on Isle of Man. There are two networks here, Sure and Manx Telecom. Sure does not work properly because Vodafone sees it as registered in Guernsey. When it connects to S...
