Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Top up credit refund

Good day i have just joined this forum to as a Very specific question.   See i had put £10 into my top up account from my bank as i was down sizing my big value bundle down from £30 down to £10 due to getting broadband installed and i felt i didn't n...

Port from 3 to Vodafone failure

Hi, Does anybody know how long it takes to get a number from 3 to Vodafone?. Did the pac thing and got confirmation from Vodafone that is had worked. Service on three is finished- service on Vodafone allows outbound calls, but cannot get calls or tex...

Davidbc by 2: Seeker
  • 5283 Views
  • 5 replies
  • 1 thanks

PAC code

Hi Apologies if this has already been answered recently.  I ordered a PAC code yesterday. If I don't use it within the 30 days of requested it, will my phone number still work? It's a PAYG sim. Was thinking of moving over to o2 and having their £5 pe...

smh1982 by 1: Seeker
  • 1186 Views
  • 2 replies
  • 0 thanks

Multiple Pay as you go accounts

Is there any way to have multiple accounts under the one online account/dashboard I have 3 pay as you go accounts, 1 for my son, 1 for my daughter (data only), and 1 for a work phone?  They are all registered under my email address.  It has just all ...

gmfowler by 2: Seeker
  • 1159 Views
  • 2 replies
  • 5 thanks

How can I cancel voicemail without calling 121

I'm trying to switch off voicemail on my mothers phone. She is in hospital and if she doesn't reach her phone quickly enough it goes to voicemail. The phone is a DORO 780 which is a very simple phone designed for seniors.  It doesn't even have  a num...

EUROAM

Hi. I'm currently abroad and have added the EUROAM onto my phone, all works ok, so tried adding it to partner phone and it says it's already activated, but it's not! Tried talking to a human at Vodafone but that seems impossible, does anyone have any...

Saintly1 by 2: Seeker
  • 1844 Views
  • 4 replies
  • 0 thanks

Split port

I have joined Vodafone in order to save the number I have had for 15 years.My porting date was yesterday.I have waited until 5pm,than gave til midnight and it seems I have a case of split porting.I make phone calls to any network,but I can only recei...

Iulia by 2: Seeker
  • 971 Views
  • 1 replies
  • 1 thanks