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change my bundle

daryazaiceva
2: Seeker
2: Seeker

Hi! Can I change my bundle to lower price bundle online? Now i have 15 punds bundle with 1GB dta, 250 minuts and unlimited texts. Can I change it to 10 pounds bundle?

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Hi @daryazaiceva

 

Welcome to the Community.

 

I guess you have the £15.00 Big Value Bundle.

 

The information you need on how to change your bundle can be found on the link below.

 

How do I change my Big Value Bundle?

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3 REPLIES 3

jeffkinn
17: Community Champion
17: Community Champion

Only if you are not in a contract but in your upgrade period or on a 30 day SIM only contract.

 

During a contract you can only increase the price not reduce it.

Jeffkinn_Sig.png

63johnw
17: Community Champion
17: Community Champion
Hi, you posted in payg section, can you confirm if you are payg or contract?

AnnS
17: Community Champion
17: Community Champion

Hi @daryazaiceva

 

Welcome to the Community.

 

I guess you have the £15.00 Big Value Bundle.

 

The information you need on how to change your bundle can be found on the link below.

 

How do I change my Big Value Bundle?