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free calls and texts

sherrylin163344
2: Seeker
2: Seeker

my montly free calls and texts meant to be expired on the 01st of october 2016.today is only the 29th and for some reason i can not make any calls or texts.the service has not expiry yet, i was wondering what might be the cause of it.for the event like this today i have lost 17euro bacuse of it.any ideas?

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

 

17 euro ?

 

Am i to assume your not a Vodafone Uk customer ?

 

If not please do engage with your particular Vodafone Network Customer services. 

 

Please do check your myvodafone app and myvodafone online to see what's stated there regarding your allowances. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

63johnw
17: Community Champion
17: Community Champion
Vodafone Ireland possibly?

BandOfBrothers
17: Community Champion
17: Community Champion

My thinking too.  :Smiling:

 

If so @sherrylin163344

 

This link may help for their eforum.  

 

http://community.vodafone.ie/

 

I think their customer service and live chat is here > http://www.vodafone.ie/support/

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.