cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

payg topup duration

jackdaww
2: Seeker
2: Seeker

payg topup duration for a low user.

can i topup with £10 and if i spend £2 each quarter , will that last over a year .

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

Any credit will remain on the account unless any of it taken for usage for calls and texts and Data or if on a Big Value Bundle where credit is taken for a months allowances. 

Also some activity such as calls etc needs to be performed every 180 days to stop the account being closed down. If it closes down both the number and any credit would be lost. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

many thanks.

when chatting to customer services they told me i must use the 'phone at least every 90 days , but i wasnt convinced .

the attraction of vodafone for me is the good signal here in west wales , against that the voice call charges (30p/m) are much higher than competitors. 

BandOfBrothers
17: Community Champion
17: Community Champion

You're welcome. 

 

The details about account suspension is in thus link which says 180 consequative days of.non usage. 

 

https://www.vodafone.co.uk/terms-and-conditions/

Screenshot_20170803-144218.png

 

 

 

 

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.