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unlocking form not work since last night

2: Seeker



i am trying to fillup unlocking from when i entre my details in it and click on submit after that get this error


i try with 2 other laptop and also diffent internet getting same error please can you help about it,



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17: Community Champion

The team here will look I do this. 


In the interim you could ring customer services on 191 or use Live Chat to ask them to fill out the request on your behalf. 


Current Phone > Samsung Note9 _512Gb > Model: SM-N960 Duos.

Samsung Gear s3 Frontier Watch.

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2: Seeker



Same issue with me as well(https://localhost:8000/forms-verify-email/n_u_cs)

I guess some updating runing from Vodafone company side.


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@arsal @fasi I've sent you both a private message with details on how to get in touch with us.

We'll be able to access your account and look into this for you.


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1: Seeker

It's not a problem with your laptop or internet connection - vodafone's server itself refusing anything to do with unlock requests. Worth mentioning that every single other form that you can submit online on their web-site works  including account registration payments etc - I have checked. I am absolutely sure its an intentional sabotage to prevent people from unlocking their devices. This happened before and every time it takes a new form. It has been two days since you have reported the issue - nothing was done, guess why

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@pangemoon Do you have a phone that needs unlocking? 

If so, please let us know and we'll be happy to send you information via private message on how to get in touch with our team. 

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