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voicemail security code

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3: Seeker

After cntacting call centre to reset voicemail, as soon as I set up voicemail again, when I try to put in a new security code, voicemail is immediately blocked.

 

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6 REPLIES
17: Community Champion

Hi,

 

Have you tried turning it off and on since the reset. 

 

Voicemail FAQs

 

This may help.

 

If not the Call Centre maybe able to. 

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

 

Samsung Gear s3 Frontier Watch.

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3: Seeker

Not the handset. But I will give that a try. Cheers.

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17: Community Champion

Hi @TimSteward

 

Customer Services should have given you a temporary PIN.  You need to use this temporary PIN to log into your voicemail.   

 

As soon as you have managed to access your voicemail using the temporary PIN, please follow the prompts to set up a new four digit memorable PIN of your choice.

 

I voicemail feature which can be useful is slam down notifications.  When the phone is turned off and someone reaches your voicemail and hangs up, Vodafone will send you a text notification.

 

 

 

 

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17: Community Champion

@TimSteward wrote:

Not the handset. But I will give that a try. Cheers.


Sorry I meant voicemail itself not the phone.

 

Check the link I added. 

 

But it as I said customer service may need to help again. 

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

 

Samsung Gear s3 Frontier Watch.

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1: Seeker

Yes I am having the same problem, you would think with the recent voicemail hacking scandal they would be on top of this problem

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Moderator

@Johnlbailey Have you tried the above steps provided by @BandOfBrothers and @AnnS? If you're still having issues with your voicemail after doing this, please let us know.

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