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01709 917449 said they are Vodafone

unclebertie
2: Seeker
2: Seeker

Got a call from this number - they said they are Vodafone. Wanted to go through my upgrade options as I am due an upgrade, according to them.

I happen to know that I am not due an upgrade and the caller could not convince me that they really are working for Vodafone, instead asked for my details. 

I declined and hung up. I think it's a scam but it would be interesting to know if Vodafone recognise this number. 

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Hi @unclebertie 

 

This is the Vodafone Outsourced Sales Team and the number is on this list: Vodafone Contact Numbers

 

To opt out of marketing calls please follow this link: http://www.vodafone.co.uk/cs/groups/public/documents/document/vfcon093712.pdf

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4 REPLIES 4

AnnS
17: Community Champion
17: Community Champion

Hi @unclebertie 

 

This is the Vodafone Outsourced Sales Team and the number is on this list: Vodafone Contact Numbers

 

To opt out of marketing calls please follow this link: http://www.vodafone.co.uk/cs/groups/public/documents/document/vfcon093712.pdf

Thank you for this. They certainly don't inspire confidence, work with incorrect information, cannot identify themselves and seem a bit ... well ... incompetent.

Oh, btw, the commands listed in the pdf file do not work. May be outdated. I got a reply "Sorry, we didn't understand your last message ...", etc., etc.

AnnS
17: Community Champion
17: Community Champion

Hi @unclebertie 

 

Sorry for the incorrect outdated link please try this one: https://www.vodafone.co.uk/privacy

 

Hopefuly that will give all the information needed to stop sales calls.