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i recently bought a new iPhone 11 and with the contract i received 12 month Apple TV free (so i thought) anyway i have tried on all my Apple devices to enter into this 12 month deal only to find a promotion for a weeks free trial then £4.99 there after ! How can i get the deal i was promised does anyone know ? getting a bit peed off with this run around !!
i can assure you it was given when i took out the new contract . I have a screen shot to prove it but when i try to use it i get the free 7 day trial !!
It's an Apple offer, so hardly surprising Vodafone aren't much help.
Have you tried: Open a desktop web browser, go to https://tv.apple.com and log in using your Apple ID credentials. You should be able to accept the 1-year free trial offer from there. Then on your iPhone, sign out of the TV app, close it, then launch the app and sign in again.
If you still can't get it to work, try Apple support, they are usually pretty good.