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9. Christmas extended returns

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rss
4: Newbie

Is there extended Xmas returns for this year ?

 

Your returns policy page still has last year's info on it : 

 

https://www.vodafone.co.uk/terms-and-conditions/business/buying-with-vodafone/buying-online/returns-...

 

Customers who purchase between 1st November 2018 and 24th December 2018 will be able to return their product or/and services until 25th January 2019.

 

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5 REPLIES 5
17: Community Champion

The page was last updated on the 3rd May 2019.

I think we'll find this updated again quite soon to fall in line with christmas purchases for 2019.

It's a case of watching that page and probably the Vodafone Blog page too @rss 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.0  / Android 10.

 

Samsung Gear s3 Frontier Watch.

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rss
4: Newbie

Thanks for the reply.

 

I note that for last year the beginning date was 1st November so VF should really get this page updated asap if it applies this year.

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17: Community Champion

Totally agree @rss 

The Vodafone Social Media Teams here read all posts and sent back relevant feedback so I'm sure this will get sorted as and when   

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.0  / Android 10.

 

Samsung Gear s3 Frontier Watch.

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Moderator
Moderator

Hey @rss - we've not had any information about an extended returns period this year. As the previous one ran from the start of November, I can't imagine this will be available this year. Keep your eyes on the website though for any possible updates. 

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Moderator
Moderator

Hey @rss, we've had an update! All purchases between 16 December to the 12 January can be returned up until 26 January 👌 (HBB is not included)

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