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03-12-2019 12:17 PM
Is there extended Xmas returns for this year ?
Your returns policy page still has last year's info on it :
Customers who purchase between 1st November 2018 and 24th December 2018 will be able to return their product or/and services until 25th January 2019.
03-12-2019 01:08 PM
The page was last updated on the 3rd May 2019.
I think we'll find this updated again quite soon to fall in line with christmas purchases for 2019.
It's a case of watching that page and probably the Vodafone Blog page too @rss
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
03-12-2019 01:10 PM
Thanks for the reply.
I note that for last year the beginning date was 1st November so VF should really get this page updated asap if it applies this year.
04-12-2019 05:39 AM
Totally agree @rss
The Vodafone Social Media Teams here read all posts and sent back relevant feedback so I'm sure this will get sorted as and when
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
07-12-2019 08:49 AM
Hey @rss - we've not had any information about an extended returns period this year. As the previous one ran from the start of November, I can't imagine this will be available this year. Keep your eyes on the website though for any possible updates.
19-12-2019 01:59 PM - edited 19-12-2019 02:00 PM
Hey @rss, we've had an update! All purchases between 16 December to the 12 January can be returned up until 26 January 👌 (HBB is not included)