Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

About activating a sim

Ethangregory
1: Seeker

‎05-12-2018 06:20 AM

Hi there, yesterday I received my Samsung s9 Note and my SIM card has not yet been actives, can I have some help please. I have done as it says, turning the phone off and making sure it’s 100% charged.

 

thanks

0 Thanks
1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

‎05-12-2018 06:43 AM - edited ‎05-12-2018 06:47 AM

The fastest way to get this resolved would be to use Live Chat or call Customer services. 

Contact-us. 

From Getting Started.

"How do I activate my SIM?New customers

 

As a Pay monthly customer, your SIM can take a few hours to connect to the network. If you still see ‘No Service’ after 12 hours, please contact-us"

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.