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I'm on pay monthly with Vodafone, tonight at 9:05pm I get a phone system update msg.
After I clicked OK, it says network settings changed, so check them and I'm set to pay as you go/voxi data.
Tried setting it to Vodafone contract but keeps going back to voxi.
I've never been with voxi, never been on their website, what is going on
If you long press the Contract APN, is there an option to set it as default? It's a while since I've done this, but Ithink it at least used to be an option.
I have both Contract and PAYG APNs (can't remember if VOXI gets a mention) and I think that's normal. The main thing is that the correct one is set as default. This would normally happen automatically.
When you do an OS update, it's quite common for the device to download new APNs. My guess would be that the PAYG one now includes VOXI and that's why it's appeared now. It should still default to the correct one, though.
Try this and see if it works, I am posting assuming you are using Android.
1. Settings > mobile networks > access point names select the menu at the top and click reset to default, turn the phone off, remove the SIM, turn the phone on without the SIM, replace the SIM turn the phone on.
2. text WEB to 40127 to download the APN settings or follow the device guides here for your model of phone to enter the APN settings manually.
3. set the APN to default.
4. Reboot the phone.
If there are still problems you will be looking at a factory reset as a last resort and possibly a new Vodafone SIM.