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04-06-2020 05:26 PM
I took out a sim only contract and had a 15% off offer through Vectis/BHSF. The shop in Clifton, Bristol said it would be applied straight away yet months later I am still paying the full contract rate. They said I would be charged a one-off £10 fee but this never happened! Please sort out ASAP and backdate!!
04-06-2020 06:07 PM - edited 04-06-2020 06:11 PM
Thus cannot be looked at from here unfortunately @Scarrs as there is no account access via this forum.
To get some support I'd suggest Live Chat and or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries I'd suggest Twitter.
Link back to your thread here including your forum username so your not having to repeat yourself.
Also vodafone-advantage-query-form.
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