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Advantage discount not applied

Scarrs
2: Seeker
2: Seeker

‎04-06-2020 05:26 PM

I took out a sim only contract and had a 15% off offer through Vectis/BHSF. The shop in Clifton, Bristol said it would be applied straight away yet months later I am still paying the full contract rate. They said I would be charged a one-off £10 fee but this never happened! Please sort out ASAP and backdate!!

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BandOfBrothers
17: Community Champion
17: Community Champion

‎04-06-2020 06:07 PM - edited ‎04-06-2020 06:11 PM

Thus cannot be looked at from here unfortunately @Scarrs as there is no account access via this forum.

To get some support I'd suggest Live Chat and or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries I'd suggest Twitter.

Link back to your thread here including your forum username so your not having to repeat yourself.

Also vodafone-advantage-query-form. 

 

discounts/vodafone-advantage 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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