main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Pay monthly

Broadband router HHg2500: the worst one ever!!!

4: Newbie

@Milysmok wrote:

I've got the same feelings. Wi-Fi signal is not very good on 1st floor...getting disconnected constantly and download speed is really bad. I'm new to Vodafone. I wonder if I can connect Wi-Fi extender via Ethernet cable and that will give me more reliable connection to my pc. When I'm on ground floor where the router is, experience is not as bad.

 


that's what I did, I got a pair of TPLink , but be aware that this solution has some minus, I have issues with those TPLink  some disconnects (sporadic issue , as there are times without an iterrupt,) and I read  a lot of people have this issue , not only with the TPLink btw, it depends of your home's cabling btw., but anyway it was the only solution to connect my PC on the net, as the rest of the family had no signal downstairs (mainly for the Roku on TV) 

 

View more options
4: Newbie

Vodafone now supply usrname and password on request, I got mine on chat last night, you just have to pick an authorised router from the list approved by openreach, you dont have to buy it, just mention it  

View more options
2: Seeker

I spent a fair bit of cash on an Asus DSL-AC88U it has loads of features and multiple wireless channels including a Guest one. I was ready to sign up untill  Vodafone told me I could not use it. Told them it was a deal breaker, I don't know of any other provider that does not allow you to use your own I mean lets face it the freebies tend to be pretty crappy bits of kit. I will be signing up with someone else and if there is a mobile deal then Vodafone will be losing my mobile contract as well......

View more options
3: Seeker

I asked for my login details via online chat and the advisor happily obliged.

I think you should try again... you may get lucky.

View more options
Moderator

@MalcolmColson So we can provide more information about our approved routers, please get in touch with our Broadband Live Chat team

View more options
2: Seeker

Dear VF, 

We also have the HHG2500. Connectivity keeps dropping throughout the day. Utter crap. When are you going to replace the standard router with one that works? 

 

View more options
4: Newbie

Google a BT approved router, so when they ask which router your going to use, they will approve it and give you your usr name and password, then go out and buy which ever router you want 🤣🤣

View more options
2: Seeker

I was told you could not use your own router, needless to say I do not therefore use Vodafone for broadband. I imagine they must be losing a lot of potential customers.

View more options
4: Newbie

Yes you can. For over a year now. 

View more options