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Calls to 0560 numbers

nbtstat
2: Seeker
2: Seeker

Can anyone explain why calls to 0560 numbers are billed as calls to 08/09 premium numbers ?

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

The charges guide is within the terms and conditions section > https://www.vodafone.co.uk/terms-and-conditions/#

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AnnS
17: Community Champion
17: Community Champion

Hi @nbtstat

 

You will be calling a Voipfone number, (internet number), this means the charges will be set by the provider with mobile companies charging as premium rate, out of bundle and significantly more than using a landline.

 

If you want to avoid the charge, you could always use Skype from your PC.

 

You will be able to find more information on Voipfone from Google.

SimonWilding
16: Advanced member
16: Advanced member

that's exactly what it is -

 

When you sign up with Voipfone you automatically receive a free 056 telephone number which can be called by anyone anywhere.

 

The 056 number ranges form part of the New Voice Service (NVS). This has the format 056 xxxx xxxx. This is a new number range specifically for Internet Telephone companies. Like the Voipfone numbers, calls between 056 numbers are free but unlike them, they can be dialled from any telephone anywhere.

 

When someone calls a 056 number from the UK using an ordinary telephone, the caller will be charged at the NVS call rate.

 

When they are called from outside the UK they are charged standard international rates.

 

These numbers are very new and you may occasionally find that calls from some telephone operators in the UK or abroad may not connect.

 

http://www.voipfone.co.uk/what-is-a-0560-number.php

 

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