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Can not register my Vodafone account

2: Seeker

Hi I am a Canadian that is currently studying in Italy. 


I arrived on the 4th of February and I directly went to a Vodaphone shop to buy a SIM card. I bought a package of 65gb of data per month.

I would like to access my account to see how much data I am using, etc. 

When I try to register my account it says that the phone number is not a match. 

What can I do?



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17: Community Champion

Hi @anthonylandesf  this is the Vodafone uk forum, although they share a name Vodafone companies are not linked, you will need to contact Vodafone Italy for help.

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17: Community Champion

Your phone may have an inbuilt data monitor that will show you your data usage too @anthonylandesf 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.0  / Android 10.


Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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3: Seeker

Hope you get it sorted.. dont know what phone you have, but mines in Settings and the Data Usage