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Absolutely disgusted with Vodaphone. After being a customer for over 15 years and never missing a payment, I am suddenly unemployed and asked for help in extending my contact to reduce payments and pay over a longer period. Vodaphone said they can't help and my only option is cancel the contract and still have £300+ to pay. I have been a loyal customer but receive nothing back. Will be moving to another provider when my contract ends and will be encouraging others to do the same.
You can't extend the contract, you have to keep to the agreement,
If you are going to cancel the contract, I always consider a change of ownership where possible a good alternative to a very trustworthy friend or relative. If this is something to be considered, please see here: Transferring your number and agreement
The other alternative to buy you some time but best avoided due to being reported on credit file is a six month payment plan. This may result if an outgoing restriction on the number but better than not paying anything.