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Solution

Can't log in to My Vodafone app on Pixel 2 XL

JoeeeeeeV
3: Seeker
3: Seeker

Hi all,

 

Looking for some help - I've recently joined Vodafone, and haven't been able to log into the My Vodafone app on my Pixel 2 XL running Android Pie.

 

I get to the 'enter your pin' screen, but after typing in my four digit PIN the 'continue' button doesn't light up, and I can't click it. Anyone know what's going wrong here?

 

Thanks,

Joe

1 ACCEPTED SOLUTION

hrym
17: Community Champion
17: Community Champion

To clarify: there's been an update that seems to have fixed the issue.  See this thread.

View solution in original position

13 REPLIES 13

Gemma
Community Manager
Community Manager

@JoeeeeeeV @hrym - Thanks for flagging this to us. We'll post back as soon as we've had an update. 

Gemma
Community Manager
Community Manager

@JoeeeeeeV - Please can you let us know if it's working now? 

hrym
17: Community Champion
17: Community Champion

To clarify: there's been an update that seems to have fixed the issue.  See this thread.

Hi Gemma,

 

Yep - installed an update this morning and it's now working. Thanks for your help!