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12-03-2019 10:26 PM
That is indication that your porting has not complete properly.
Try switching the phone on and off several times. if you still face same problem , then call 191 and tell them to raise it with the porting team. Or alternatively wait for the Forum Team to get in touch.
14-03-2019 02:04 PM
@Davepike I'm sorry to hear you've been having some problems, porting your number over to us. If you still need help with this, please follow the steps I've sent you in a private message, with details on how to get in touch.