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28-11-2018 02:51 PM
Hello,
Two days ago I received my new pay monthly Vodafone number and when I try to register for My Vodafone i get this message:
"We can't find your details.
We can't match that number against a contact on your account. Please note this needs to be a number registered on your account."
30-12-2018 12:47 PM - edited 30-12-2018 12:53 PM
To everyone having this problem. Just install the My Vodafone app and open 24/7 Support and Live Chat. It took 5 minutes to set up my account. You will be asked some verification questions and after that they will open a new account for you with a temporary password.