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Can't register to My Vodafone

Sanct
2: Seeker
2: Seeker

Hello,

Two days ago I received my new pay monthly Vodafone number and when I try to register for My Vodafone i get this message:

"We can't find your details.

We can't match that number against a contact on your account. Please note this needs to be a number registered on your account."

10 REPLIES 10

To everyone having this problem. Just install the My Vodafone app and open 24/7 Support and Live Chat. It took 5 minutes to set up my account. You will be asked some verification questions and after that they will open a new account for you with a temporary password.