Can't turn off age restriction filter

[Donovankenell]

Sorry to bother people with this problem but since I recently signed up with Vodafone I’ve had a small problem. I’ve tried the app and the website but every time I try to verify my age to my account it keeps telling me I can’t do that right now 

any answers or help with problem please?

[BandOfBrothers]

Hi @Donovankenell

I had similar issues removing the bar >  How-do-I-access-age-restricted-content-on-my-mobile-device. as I do not use a Credit Card.

I walked into my most local Vodafone Highstreet Store and answered some account specific questions and within minutes the bar was lifted.

If you can't get to a Store right now then try customer service on 191 or Live Chat.