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Cancelling a new contract but the phone has arrived?

Hjknee
1: Seeker

I ordered a contract and cancelled it on the same day. My old phone got stolen and unable to contact the services directly, will I still get charged for receiving the phone / how do I return it without incurring any charges?

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

A person has a 30 day cooling off period @Hjknee  so don't worry.

 

The quickest way is to return the phone and everything that came with it to a Vodafone Highstreet Store.

 

Get a receipt of return from them to prove you have returned the handset. 

 

If you cant get to a store then ring them and they'll send a returns bag.  contact-us.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.