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12-08-2020 05:51 PM
I got a tablet on my phone contract and I'm really not happy with it and would like to get a different one. Is it 30 days from the time I receive the item that I can return it without any problems?
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12-08-2020 06:05 PM
Hi @Thumoo
Really hate to be the bearer of bad news.
If it's been 30 days since you received the device you would be unable to make a return, the return period is 14 days, after this time you are locked in. Further information for you here: Returns
If you are not happy, you could always consider selling the device, you would then be in a position to put the money towards a device you would be happy to keep and continue to use the contract.
12-08-2020 06:05 PM
Hi @Thumoo
Really hate to be the bearer of bad news.
If it's been 30 days since you received the device you would be unable to make a return, the return period is 14 days, after this time you are locked in. Further information for you here: Returns
If you are not happy, you could always consider selling the device, you would then be in a position to put the money towards a device you would be happy to keep and continue to use the contract.
12-08-2020 07:25 PM
This is why I thought I would check. I know I read 30 days somewhere, but that could have been for anything. Lol. I guess I will stick with it and get used to it.
Thanks though!