Welcome to Vodafone Community
If you are wanting to change from personal to business contract to include your company name, please see here:
I filled in the online form form 3 days ago (including submitting 3 documents) but nothing has happened. I read on the form that if you are transferring personal to business then this should happen in 2 working days. It didn't so I just phoned up. The lady at Vodafone said it was actually 10 working days before I would hear anything. She couldn't even tell me if the form had been received by Vodafone (I didn't even get an acknowledgement after I filled it in).
So now I have to wait until 28th/29th April. On this date if I haven't heard anything then I will have to phone up again.
I will report back. Not a great experience so far.
It's surprising you didn't receive an automated response, at least this would have given confidence that the form had been received and was being processed.
The forum team will read this thread, at least they will be able to check on the progress of your transfer from personal to business.
Thanks. I would appreciate that. It was quite a pain filling out the form, especially creating the purchase order (my business is small and doesn't do purchase orders normally). And obviously I don't want to wait 10 working days only to be told there is no record of the application.
Thanks. I've filled in the form. Hopefully you can find out if my application was successfully received or not.
Nothing received from Vodafone. Still don't know if my application to switch from personal to business has been received!
@monkeychops28 Have you tried searching your Junk/Spam folders in your email, in case any correspondence has been routed incorrectly? If so, please send us your full name and mobile number via DM to one of the following so we can take a closer look for you:
- Facebook Vodafone UK
- Twitter @VodafoneUK
If you're unable to send your details through Social Media, we'll be able to help you via Live Chat too.
Nothing in junk/spam.
I tried the DM route when TJ suggested it (see above on this thread) No response to that either. I'll try twitter next then.