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Change vodafone prepaid to vodafone UK

2: Seeker

My son recently updated his phone but selected vodafone prepaid not vodafone uk in error. The phone is a contract phone. How does he change it back to Vodafone uk?

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17: Community Champion

Hi @Lauraj285


This will be easy. Your Son will need to go into his network settings and change the APN from prepaid to contract.

If he text WEB to 40127 he will be able to download the correct APN settings and update the SIM on the network. 


Further information on how this can be done on device guides here: Device Guides 

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17: Community Champion

Or eject the sim card and re insert it @Lauraj285 




If you get stuck a Vodafone Highstreet Store employee can also help.

Current Phone > Samsung Note 20 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

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